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HQ Reset Issue

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kinggath

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Update 01/24/22 - Currently testing a fix for existing saves, as the patched fix would only work for new characters: https://www.simsettlements.com/site/index.php?threads/hq-reset-recovery-tool-public-beta.21484/

Update 01/22/22 - We now have a solution to this for new saves and it will be patched in tonight!

For existing saves, the creator of Buffout 4 may be creating an F4SE dll for us to prevent the issue for players in existing saves, unfortunately this will only help F4SE players. I'm going to continue investigating to see if I can solve this with papyrus, but for now at least, I know characters created after tonight's hotfix will not experience this!

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Currently I'm investigating the HQ Reset issue that occurs for some players. You'll know you have this issue, as after returning to HQ, many of the rooms you had previously seen constructed - including those during the tutorial - will have the items all removed.

If you are experiencing this issue, I'd love to see your save file!

This problem, along with the slow saves, are the two most important issues we find a solution to before moving into proper patching with Quality of Life and new features.

-kinggath
 
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So, I just had this happen after returning to HQ for the "Is There A Doctor" quest. I downloaded the file, and did not get a pop-up. I tested on a save before I left HQ to recruit the 5 remaining settlers needed to complete the quest, and with a save prior to entering the cell to meet Cassandra at HQ. Here are some screenshots of the before and after to the HUD.
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Now I can refresh these rooms on the main floor, but the basement is a whole different story. The rooms where I had built a bathroom, a water system, and living quarters are empty and cannot be refreshed. Instead they just say unused room, and ask to reconstruct. This borked everything. I needed those Living Quarters, and they are too expensive to just rebuild. I don't even think I can at this point.
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I had a few things building when I left HQ, One large men's bathroom, repairs to main floor area. I waited until all living quarters were done so I would have enough beds to recruit the 5 needed to finish the quest before I left the cell. I'm going to do some further testing, like waiting outside HQ for 24 then 72 hours to see if it still happens. I also should have a few save files before I spoke to Cassandra, and right before triggering the quest to try and narrow down when this actually happened.

Some oddities that I'll add... I have been sending settlers from the mod Settlers of the Commonwealth, more so than SS2 settlers (sorry, but their constant complaining was getting on my last nerve. I could tolerate Sneake, and Crow but after a few more that was it.), Cola is there, and no vanilla settlers. The SS2 settlers still have their standard barks when you speak to them like they would in any settlement, but SotC have their "would you like to work on my settlement" greeting dialogue when they are already working and at HQ. Also they don't seem to remove themselves from the plots they originally worked/slept at. Checked the save for active scripts and/or stacks, didn't have any. Don't know if other people are having this issue with them or not, just thought I'd put it out there.

Update: Using the save before leaving the HQ, I waited outside for a little over 24 hours then returned inside to find it broken. This is regardless of recruiting more settlers, or starting the Cassandra quest. This was just waiting outside the HQ cell. No pop-ups. Double checked the basement, and it has all been wiped, the weapons room, power armor area, power transmitter all say unused room. Can't refresh anything back in the basement. Did one more test while waiting in the HQ cell till all work was finished, went outside the cell and waited for another 24 hours and got the same result.
 
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Ok, results of tests I was able to do using .ba2. Unable to get the message to appear on HQ reset, no matter what I tried. Narrowed down the trigger point from this save and made some extra observations. Save file seems bloated, but that's probably the fault of my modlist and shoddy management on my part :( https://drive.google.com/file/d/1mfcd4uizIVi4CwKMSyVB02CnJ3aTMJta/view?usp=sharing
ScreenShot0.pngScreenShot1.pngScreenShot2.png
Before is upon loading the save. After is from 5 hours game time resting outside the left exit from security. The break consistently occurs after 5 hours, but not after 4. I hadn't noticed in earlier playthroughs, but security camera and decontamination arc upgrades still persist in the cleared out HQ. Sometimes the third screenshot (sans deparment HUD) happens, but seems to be workshop script lag.
 
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Looks like I may have nailed down what was causing my "reset" (first pictures in my earlier post). I reloaded a save just before leaving Vault 81, after getting Mansfield, and went step by step to try to nail down what would cause the problem. After a multiple tests it came down to assigning more caravan versus how many people I had in Logistics. So I had Lupe and a settler assigned with two caravan agreements. If I left HQ and returned after 24 hours everything was fine. If I had the same two assigned in Logistics but set up a third caravan went outside then waited 24 hours and returned, HQ was broken. I tested this multiple times, cleaned the same areas, built the same rooms, same result every time. Now I'm past recruiting Cassandra, cleaned and built a lot of stuff and no "reset". If anyone is able to test this also, just to verify that would be great.
 
I am also having this issue. After some testing it seems to be that I have a vanilla supply line assigned in Tenpines Bluff. The HQ works perfectly no matter what I do but the second I travel to Tenpines Bluff the settlement gets disconnected from the vanilla supply line it has and wont connect via the caravan plots. This also seems to be what breaks HQ. I have also tied to check if it was having more supply lines that staff to logistics as Midian mentioned above but that causes no issues to me. It all falls apart the second I travel to Tenpines.

Before traveling to tenpines bluff(HQ working perfectly):
The line between Tenpines and Sanctuary is the vanilla supply line (made it before I unlocked the plot and forgot to remove it)
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After Traveling to Tenpines Bluff and back to HQ (HQ bugged out):
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Link to before and after saves(Did not get popup message): Google Drive Link
 
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Looks like I may have nailed down what was causing my "reset" (first pictures in my earlier post). I reloaded a save just before leaving Vault 81, after getting Mansfield, and went step by step to try to nail down what would cause the problem. After a multiple tests it came down to assigning more caravan versus how many people I had in Logistics. So I had Lupe and a settler assigned with two caravan agreements. If I left HQ and returned after 24 hours everything was fine. If I had the same two assigned in Logistics but set up a third caravan went outside then waited 24 hours and returned, HQ was broken. I tested this multiple times, cleaned the same areas, built the same rooms, same result every time. Now I'm past recruiting Cassandra, cleaned and built a lot of stuff and no "reset". If anyone is able to test this also, just to verify that would be great.
After you've played for a bit more, can you try seeing if the agreement thing causes a reset again? I can't imagine how that would be related, but figure if it is the cause, it should trigger it regardless of your save state.

I've tested it and it doesn't reset for me, but perhaps its that in combination with something else in your setup/save.
 
After you've played for a bit more, can you try seeing if the agreement thing causes a reset again? I can't imagine how that would be related, but figure if it is the cause, it should trigger it regardless of your save state.

I've tested it and it doesn't reset for me, but perhaps its that in combination with something else in your setup/save.
I had this issue a few days ago, sorry I don't have the save file anymore, but what I can report is that this issue seems to resolve itself, at least it did for me. After issueing 1 or 2 clean up jobs, I left the HQ, did a few things saved, returned to the HQ an in-game few days later, and everything had gone back to the way it was, plus the rooms I issued to be cleaned.
 
After you've played for a bit more, can you try seeing if the agreement thing causes a reset again? I can't imagine how that would be related, but figure if it is the cause, it should trigger it regardless of your save state.

I've tested it and it doesn't reset for me, but perhaps its that in combination with something else in your setup/save.
Alright. I played ( a lot) more, finished Is There A Doctor in the House. I have 6 in Logistics and 5 supply lines. Tested going back outside waiting 24 hours and all is well. Then I removed 3 settlers from Logistics, saved went outside, waited 24 hours, went back inside to HQ and it was fine. I'm happy it didn't break, but I was hoping I had found something that might help.

Earlier (when it would break) I had assigned 2 caravans (exceeding the amount of workers in the department) in the same 24 hour period, and had not started anything related to The Rising of the Commonwealth quest. Which I didn't even start on my ongoing playthrough until finishing Cassandra's quest. I should still have those saves when it borked. I don't know if you want them though. I have @ 85 Esm/Esp and 34 Esl plugins.
 
HQ reset depends of rooms numbers you built. I can't go anywhere from HQ now. Bug strike immediately. Build almost all before nightingales. Btw, Teresa is in HQ, but not in the list of workers. Also, I have 2 Sheffilds, 3 Dawson & 3 Cati Powell.
 
Some folks are reporting that their HQ seems to reset at some point after they return to it. The rooms they issued built are all empty of items, and the stats are all effectively wiped to zero.

If you are on PC and have got saves that can trigger this issue reliably - by that I mean, you have a save from before it happened, and know that if you do certain things it will happen when you go back to HQ - I could use your help.

Please download this replacement SS2 - Main.ba2 file and stick it in your Fallout 4\Data folder overriding the existing one. If you're using a mod manager and switch profiles frequently or use the virtual file system, you may have to overwrite wherever that manager stores the files as well.

Once you have it, load up a save that can trigger the reset, and make it happen. If you get a pop-up with the message "HQ Cell Reset detected. This should not be possible. Please contact kinggath to get him your last save before this message.", please post a link to that save here as it will help with my research.



This problem, along with the slow saves, are the two most important issues we find a solution to before moving into proper patching with Quality of Life and new features.

-kinggath
I am on Xbox and I've noticed furniture disappearing from the dining room below the players room. Looks ugly. I am resetting room and then resetting back to clear it if I can. Also still invisible armor when I get out of it near or in ayers room. You find it again with the pop-up of its contents menu
 
I am on Xbox and I've noticed furniture disappearing from the dining room below the players room. Looks ugly. I am resetting room and then resetting back to clear it if I can. Also still invisible armor when I get out of it near or in ayers room. You find it again with the pop-up of its contents menu

Does that room have a somewhat low ceiling? This isn't an issue specific to SS2. Here's a description of why this can occur:

Power armor can become invisible when you abandon it in interiors with low ceilings

When you exit power armor in the B.O.G bunker in an area with a low ceiling, remember where you left it. This issue is due to room markers. A room marker is used for optimization, so that objects in other rooms aren't loading while you're not looking at them. But when a room marker is in between a ceiling and a floor, and the top of the power armor is up near the ceiling, it can make the power armor invisible when you exit it. This is unfortunately a vanilla "feature" associated with power armor and room markers, so we can't do much about it.


This is taken from the "known issues" article for Outcasts and Remnants.
 
Hello, I don't know if it helps much but I had the reset happen to me also on patch h. I didn't had that many mods enabled, mainly cbbe, better eyes, better facials, better lighting, darker nights, enhanced legendary mods, XDI and unofficial patch. I sadly don't have the save anymore because whatever I tried, the HQ just reset and I thought my game was done. So I try to list what happened and what I found out maybe caused it to happen.

First I did had a save from ss2 before up until the end of the main story for it and I went in on it. It was before all the reworks from what I heard happened. So I went and everything was fine until Lupe. It somehow bugged when I went outside, she was at the store but Jake wasn't anywhere. Not in the tunnel, not sleeping, just gone. So I needed to backtrack the mission (I save a lot for such possibilities) and the second time it worked. Not much happened, besides I thought my game was bugged since I saw that shhandy should be at Concord to recruit me but he wasn't. (I later found out that you need a certain amount of plots in settlements, which I think I had but I could be wrong) I used the console to get the quest with the hostage. After that everything went fine and I got all the missions the one for their new police HQ.

After that I did the main story to when the fight for the gnn starts. (Btw. My game wasn't that advanced I basically went for diamond city and nothing more than that.) I recruited the minuteman and cpd and I went for the 'alarm' option. When it came to the fight in the basement, it was completely bugged. (Don't know the name anymore but the guy that beat Jake in the vault) he just stood there with two gunners, not saying anything. I don't know if it bugged because I thought I went the wrong way first and went back up again right after it first loaded; but again, nothing happened. Talking to him did nothing and Jake also said nothing. After I just shot him and Jake then played his cutscene where he takes his revolver? Idk what it is but after that all went good again.

When everything was cleared I did the how to HQ quest and this was possibly bugged as well. I had 46 out of 60 needed power for the tutorial to complete; then I tried to troubleshoot.

I disabled all the graphic and body mods. Didn't worked. I disabled xdi; didn't worked. Btw I did use the German version which I dropped then also too, but it didn't work either. So all I had left were the legendary mod, the unofficial patch, both German and English (I tried both but not at once) and the mandatory mods for and with ss2 and chapter 2. I also updated to the I patch but it still didn't work.

After a bit of searching I saw that you can somewhat skip it by tgm in the console, so I did. It worked for the whole mission. The concordians went home and I had new quarters build so I came up to 10 in total. That's when I noticed the reset.

In my ss2 normal run i did some side quests for unique settlers, so I went to sanctuary and saw many new faces offering me quests. I did like 3 of them, one ghoul with a space suit, a woman for which I needed to hunt radstags (btw this mission cost me multiple braincells since I needed 2 hours to realize I need to put a sensor in his inventory and not to use the craft able sensor. But I think that's my bad) and a guy with his robot. In my first run I already had a guy that looked like a fat gunner, a Mexican? Ghoul and the space ghoul. I sent 4 guys there and since I had 6/10 places in the HQ it gave me a message that no more could be send there. So I went and looked, only to see that everything was reset. The numbers were all black and the indicator for the supplies didn't display anymore. The entrance was empty and every room was reset. I thought 'nice' and needed to load a save before I send them there. Surprisingly, when I only send 3 instead of 4 it didn't reset. For now. I went a bit through the HQ, everything was fine, I cleaned some rooms and then picked up the Nuka quantum which I forgot. (The one when you go through the entrance, then the main hall the the other end and then left on the bench). I did some new settlement stuff because I saw that I haven't gotten the nightingale quest yet and I knew I had to build like 30 residential plots in my settlements, so I did and got the quest. I did it until the quest for the hospital finished. I needed to wait for the next quest so I went to my HQ again, this time through the roof since a gunner spawned there with a fatman which killed me twice. So I went down the elevator and the UI still worked. I saw that somehow my resources was higher then my limit (I played on the sim city config where you build/upgrade on the 4 resources. I had like 4800 in the first, 7500 in the second, 6400 in the third and 3900 in the fourth, even though I had a limit of 12000) I didn't thought of it much. then I took the elevator up only to see it reset again. Same thing as it was before. I didn't assign new settlers there so I had no idea what happened.

The thing I noticed was that all the loot was reset. The fatman on the second floor, the Nuka quantum I talked about earlier and so on. So maybe the whole reset comes because the engine still thinks of it as the gunner plaza, and just completely resets it's loot and therefore the whole HQ? That would also explain why that lonely gunner and one turret which I forgot to mention just spawned like it was vanilla.

After that I dropped the save and I am currently on doing a vanilla playthrough while I wait for more updates to then put ss2 on after I'm finished. This time I have almost no mods besides unofficial patch and the enhanced legendary mod.

So idk if this helps in any capacity, I truly hope so though. And I'm sorry that it's this massive wall of text for my first post here. :)
 
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When the list shows multiple of the same name, its a quirk with the text replacement system. Usually if you hit the left and right cycle in the inventory it will correct that.
So, if we are seeing multiples, and not seeing specific characters, then flipping them back and forth may show the character that we are looking for? I'm specifically thinking about how I cannot see Lupe in the list.
 
When the list shows multiple of the same name, its a quirk with the text replacement system. Usually if you hit the left and right cycle in the inventory it will correct that.
I've had that issue both times I had saves actually get up to HQ, and doing that has never helped.
 
Curious if anyone has checked or ruled out, if building the science labs in the basement (Weapon, Power Armor, and Armor labs), before you actually have the science department unlocked may be causing the reset? My question is because the "reset" seems to occur before completing the quest "Is There A Doctor in the House." Or more specifically when players return to HQ after sending Cassandra there. Now because the way the quests are set up, you could play all the way through Commonwealth Rising until you need the science department to complete the quest. So a lot of players may not have even completed How to HQ yet, so they leave to get the 15 people needed to complete the quest, then go get Cassandra, and once they return to HQ find it "reset".
 
So, if we are seeing multiples, and not seeing specific characters, then flipping them back and forth may show the character that we are looking for? I'm specifically thinking about how I cannot see Lupe in the list.
Yeah - though not 100% reliable. One of those things where I curse Bethesda and their lack of UI hooks!

Instead we have to spawn rocks and stamp the names of NPCs on them, then have an invisible synth sell them to you for free.

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i dont know if this has any indicating notion to this bug but i noticed that some how when this happend to me the turrets outside GNN also respawned even when all was well inside and i exited GNN!
 
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